Achieve business goals faster.
Trust
Integrity
Excellence
Running a growing business shouldn’t be such a mystery.
But without access to the experience it takes to run a successful business…
- Your clients won’t get best-in-class service
- You’ll keep wondering what to do next
- You won’t establish yourself as an industry leader
- You’ll doubt your ability to be successful
- You won’t achieve the dreams you had for your business
You don’t have to fake it ‘til you make it. We work alongside you to help you run and grow your business.
The impact Valerie has had on myself, my creative team, and the company as a whole is huge, she has been exceptionally effective at streamlining all of our day-to-day processes. Her clear and confident strategies have introduced countless positive systems to our company that have enabled us to bring in more clients and have a much more efficient, profitable workflow. Thanks to Valerie, we have a clear vision of how we can scale the company and grow to position ourselves as a leading agency.
Andy Hemsley
Creative Director
We Make Stuff Happen
Ditch the stress and overwhelm of running a growing business.
We help you:
- Implement initiatives you’ve been dying to get off the ground.
- Develop solutions that fix the problem instead of glossing over it.
- Empower your team to work more efficiently and generate more impact.
- Enjoy moments with family and friends because you’re not working 24/7.
- Create a thriving business.
Valerie’s ability to quickly assess the rough spots in processes, recommend new procedures, and work with team members to transition to a better process enables organizations to operate more efficiently and effectively. She helps work teams reduce cycle time, improve quality, and create clear roles and responsibilities for each team member. Her ability to provide advice and work with CEOs, peer executives, and team members is an asset to any organization.
Amber Miller
CEO/Founder
Smart To Finish
Make Things Work.
Growing businesses need the skills of an experienced COO but might not be ready to shell out the big bucks needed to hire a full-time executive.
That’s where we come in. We become your part-time COO.
We work right alongside you – day in and day out – to help you run and grow your business.
You’ll feel like you have a full-time COO…without the big hit to your budget.
Who We Work With.
We work with service-based businesses that generate $750,000 to $10,000,000 in annual revenue, have 5 to 250 team members (employees, contractors, freelancers) and are excited about growing their business.
We draw on decades of experience to implement ideas and solve problems for your business.
And if we don’t think we can help you, we’ll refer you to someone who can.
Because we’re more interested in making things work than making a sale.
Your Investment.
We work with you as your Fractional COO on a retained engagement.
But we don’t have pre-priced retainer packages because there are a lot of things that can impact our fee.
Fees vary based on the complexity of your business needs, the transformation you’d like to create in your business, and how quickly you want to move forward.
We customize engagements based on your business needs. Our retained fees range from $4,000 to $8,000 per month and client engagements are three months or longer.
There are no account initiation or client set up fees.
If you’d like to ask questions about our fees, feel free to send us a note or schedule a conversation.
The Process
1. Establish Goals
2. Identify Challenges
3. Improve Operations
Getting started is simple – just schedule a conversation.
We don’t like sales calls when we’re the client and we assume you don’t either.
We’ll have a genuine conversation with you about your business.
Then we’ll give you the same advice we’d give a friend.
Because that’s how we do business.
Frequently Asked Questions
How is a Fractional COO different from an Operations Director or Project Manager?
An F-COO works across the organization coordinating and improving all the functional areas including Sales, Marketing, Operations (Service Delivery/Customer Service), Finance and Human Resources. An Operations Director focuses only one functional area, Operations. A Project Manager works on one or more projects within a functional area.
What will my time investment be?
If you’re new to working with us, you can expect to invest two to four hours per week as we develop a CEO-COO working relationship. After that, you’ll probably spend one hour per week discussing strategy and making decisions.
Do you provide work direction to my team members?
Yes, we can provide leadership, direction, and coaching to members of your team, just like a full-time COO would.
What are your areas of expertise?
We have experience in all aspects of running and growing a service-based business.
Is there anything you don’t do?
We don’t work with product-based businesses or enterprise organizations. We do not provide expert-level advice on financial analysis or planning, but we can refer you to someone who does.
Do you offer a service guarantee?
During the first 30 days of your engagement if you’re concerned for any reason that we’re not a fit for your business just let us know and we’ll process a refund for your first month’s fee.